Part One The business opportunity or problem identification and validation

1. Does your organization have a formal procedure for identifying business opportunities or problems?

   Yes

   No

2. If the answer to question 1 is yes, briefly describe how this formal procedure operates.

   _________________________________________________________________________________

3. If the answer to question 1 is no, how are business opportunities or problems identified?

   _________________________________________________________________________________

4. How frequently does IT play a role in assisting your organization to exploit a business opportunity or to solve a business problem?

   All the time
   Some of the time
   Occasionally
   Hardly ever
   _________________________________________________________________________________

5. If IT is hardly ever perceived as a facilitating agent to assist your organization with its business opportunities or problems, what do you regard as the main purpose or function of your information technology?

   _________________________________________________________________________________

6. When IT is identified as an important aspect of the solution to the business problem or opportunity, who normally points out the role which IT can play?

   IT staff
   Eventual users of the system
   Administrators
   Consultants
   Others (please specify) ________________________________________________________

7. Does your answer to question 6 differ depending on the size of the project or the type of application?

   Yes

   No

8. If the size of the project is critical is that size measured in terms of person years, money amounts or other?

   _________________________________________________________________________________

9. Is a formal definition of a business problem or opportunity produced?

   Yes

   No

10. If the...