TABLE OF CONTENTS | 1 | In which department or section do you work (tick one)? | |
| | Inland Operations | |
| | Operations Services | |
| | Infrastructure Planning | |
| | Strategic Planning | |
| | Public Affairs | |
| | Information Services | |
| | New Works | |
| | Analytical Services | |
| | Process Services | |
| | Geographic Information Systems | |
| | Finance & Administration | |
| | Human Resources | |
| | Other, please specify | |
| 2 | How many years have you been working in the organization? | ____ |
| 3 | How many years experience have you had working with a PC or terminal? | ____ |
| 4 | How many years experience have you had working with a PC network or mainframe? | ____ |
| 5 | How many hours per week do you use a PC or a PC network or mainframe? | ____ |
Please respond by ticking the number that corresponds to how much you agree or disagree with the following statements of expectation, given an ideal situation.
| Strongly Disagree | Strongly Agree | ||
|---|---|---|---|
| 1 | I expect ease of access to computing facilities. | 1___2___3___4___5___6___7___8___9___ | |
| 2 | I expect up-to-date hardware. | 1___2___3___4___5___6___7___8___9___ | |
| 3 | I expect up-to-date software. | 1___2___3___4___5___6___7___8___9___ | |
| 4 | I expect access to external databases. | 1___2___3___4___5___6___7___8___9___ | |
| 5 | I expect a low percentage of hardware and software downtime. | 1___2___3___4___5___6___7___8___9___ | |
| 6 | I expect a high degree of technical competence from systems... |
