TABLE OF CONTENTS As companies have progressed with performance indicators, they have attempted to consolidate the indicators into displays in which multiple indicators can be shown and analyzed simultaneously. There are two main methods currently utilized: dashboards and scorecards.
Dashboards are displays that are patterned after automobile dashboard displays. They are capable of displaying performance indicators in much the same way that automobile dashboards display the operating conditions of the automobile. Performance indicator dashboards are typically set up to provide information based on the user's position or responsibility descriptions. For example, a planner might have one dashboard, a supervisor a different one, the maintenance engineer another, and the maintenance manager yet another. Each dashboard would display the performance indicators that would be utilized as they carry out their assignments.
Therefore, a planner might need a dashboard that displays the current backlog of work by craft or crew, number of jobs awaiting planning, number of work orders on hold waiting on parts, and current scheduled versus completed work orders for the week. Figure 15-1 provides an example of a planner dashboard.
There are alternative examples of components for dashboards. For simple visual go/no-go decisions, red and green indicators can be used, as shown in the upper right portion of Figure 15-2. This display has multiple tabs that can be accessed by all, or could be security protected so that individuals can only see their page of the display.
Figure 15-3 highlights some additional displays that...
