Overview

Project Quality Management processes include all the activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. It implements the quality management system through the policy, procedures, and processes of quality planning, quality assurance, and quality control, with continuous process improvement activities conducted throughout, as appropriate. Figure 8-1 provides an overview of the Project Quality Management processes, and Figure 8-2 provides a process flow diagram of those processes and their inputs, outputs, and other related Knowledge Area processes. The Project Quality Management processes include the following:

8.1 Quality Planning identifying which quality standards are relevant to the project and determining how to satisfy them.

8.2 Perform Quality Assurance applying the planned, systematic quality activities to ensure that the project employs all processes needed to meet requirements.

8.3 Perform Quality Control monitoring specific project results to determine whether they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance.

These processes interact with each other and with the processes in the other Knowledge Areas as well. Each process can involve effort from one or more persons or groups of persons based on the needs of the project. Each process occurs at least once in every project and occurs in one or more project phases, if the project...