Many future trends on both sides of the revenue meter will affect power quality issues. The increased use of computers and the deregulation of the electric utility industry are both future trends that will have a significant impact on power quality. These trends invoke several questions. How much will these trends affect power quality? Will power quality deteriorate and become more costly? Will there be more power quality services available to the end user? Will the end user have to become more knowledgeable about power quality? What new technologies are likely to develop in the future? Will new technologies become more sensitive to the quality of power? Will there be increased or reduced use of sensitive electronic equipment? Will the future use of more sensitive electronic equipment result in more power quality problems between end users?

Both utilities and their customers have questions about how to prepare for changes in power quality service. How can utilities or residential, commercial, and industrial end users of power respond in a way that takes into account the future trends of power quality? How can utilities provide power quality services without losing customers? What will end users do if their local utility does not care about power quality?

Many utility customers have questions about the effect of utility deregulation on the quality and reliability of the power they receive from their utilities. How will deregulation affect the utility industry s ability to provide reliable and quality power? Will the utilities continue to provide power quality...