Successfully Utilizing CMMS/EAM Systems

Chapter 3: CMMS/EAM Systems

In computerizing maintenance, there are certain processes that must be understood and adhered to by the organization. Maintenance planning is one of the most overlooked. Maintenance planning is a fundamental component of any CMMS / EAM system. However, it is also the most diverse feature in all of the commercially available systems. In order to properly understand how a CMMS / EAM system has evolved over time, it would be wise to examine how it allows an organization to plan and schedule maintenance activities.

Maintenance Planning

Management surveys show the average productivity of maintenance employees is between 25 and 35%. This means the typical craftsman has less than 4 hours of productive time per 8 hour day due to poor maintenance management.

Maintenance employees, whether craftsmen or supervisors, readily recognize the symptoms of a lack of maintenance management procedures, with the result that craftsmen are forced to wait, which means they are spending time unproductively.

Some of the most common wastes of productive time include:

  • Multiple trips to stores for materials

  • Return trips for tools to do the job

  • Visits to job site to see what is required

  • Parts not in stock, waiting for delivery from vendor

  • Incomplete planning, communication

  • Poor craft coordination

  • Waiting for drawings, engineering

  • Looking for supervisor for instructions, questions

  • Waiting for next work assignment, the next job

  • Insufficient personnel scheduled for job

  • Waiting for equipment to be shut down

  • Pulled off job because of emergency work

On the average, every time technicians are pulled off a...

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