Successfully Utilizing CMMS/EAM Systems

In computerizing maintenance, there are certain processes that must be understood and adhered to by the organization. Maintenance planning is one of the most overlooked. Maintenance planning is a fundamental component of any CMMS / EAM system. However, it is also the most diverse feature in all of the commercially available systems. In order to properly understand how a CMMS / EAM system has evolved over time, it would be wise to examine how it allows an organization to plan and schedule maintenance activities.
Management surveys show the average productivity of maintenance employees is between 25 and 35%. This means the typical craftsman has less than 4 hours of productive time per 8 hour day due to poor maintenance management.
Maintenance employees, whether craftsmen or supervisors, readily recognize the symptoms of a lack of maintenance management procedures, with the result that craftsmen are forced to wait, which means they are spending time unproductively.
Some of the most common wastes of productive time include:
Multiple trips to stores for materials
Return trips for tools to do the job
Visits to job site to see what is required
Parts not in stock, waiting for delivery from vendor
Incomplete planning, communication
Poor craft coordination
Waiting for drawings, engineering
Looking for supervisor for instructions, questions
Waiting for next work assignment, the next job
Insufficient personnel scheduled for job
Waiting for equipment to be shut down
Pulled off job because of emergency work
On the average, every time technicians are pulled off a...