TABLE OF CONTENTS Assume we are a company called System-Modeling.com, specialized in project work in the field of systems engineering. Our principal is a rental car firm by the name of SpeedyCar. [2] They have decided to use innovative IT systems, allowing them minimum manpower to offer unbeatable prices in the market. Of course, they don't want to compromise on their quality of service. To the very opposite: Their service should be clearly better and visible versus their competition.
Our contract with SpeedyCar consists in developing an on-board computer for rental cars, with the primary task being to make it simpler for their customers to pick up and return cars without their staff's intervention.
In a first meeting with the principal, we learn the more specific ideas they had already worked out for the planned system. We prepared a meeting minutes (Table 2.1).
| Title: | Brainstorming meeting with principal SpeedyCar. |
| Place, date: | SpeedyCar Headquarters Hamburg, November 28, 2005, 14:16. |
| Participants: | Mr. Tim Weilkiens (oose Innovative Informatik GmbH, Moderator); Mr. Hugh Speedy (SpeedyCar, Project Manager; CEO); Mr. Kevin Corsa (SpeedyCar, Manager Car Service); Mrs. Steffi Schoning (SpeedyCar, Marketing); Mr. Markus Witte (System-Modeling.com, Project Manager). |
| Mr. Speedy briefly introduces the planned system. He uses the system of a competitor as an example. | |
| The on-board computer is to be built into the radio compartment in the car. Accordingly, it also has to assume the radio functionality, since it will replace the conventional... |
