TABLE OF CONTENTS Uptime provides an overall strategy for excellence in maintenance management based on practices observed in high-performing companies in capital-intensive industries. The three parts of the Uptime Pyramid of Excellence deal with specific activities, methods, tools, and approaches that can be applied. Excellence is not a destination: When you think you have arrived, you will discover there is more that can be done. If you do not find opportunities for improvement at every stage of the journey, your competitors will. The more you and your company learn about managing maintenance, the more you will discover. Choosing excellence as a journey entails a great deal of commitment and resolve. Maintenance as a topic for management discussion is not considered very "sexy," but it is an important part of any capital-intensive business that consumes resources, time, and money. It also affects every aspect of a company's performance. Maintenance impacts uptime and revenues, downtime and losses, safety and environmental performance, energy efficiency, and regulatory compliance. Getting it right can bring substantial benefits; getting it wrong can be disastrous.
If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.
Colin Powell
Excellence is a journey. You will never achieve perfection, but you can always do better. If you do not improve, your competitors will, and this is a compelling reason to achieve more all the time. In maintenance, it is...
