Building a Values-Driven Organization: A Whole System Approach to Cultural Transformation

As discussed in Chapter 1, the concept of whole-system change I am using in this book draws on four perspectives as shown in Figure 8 1.
What is occurring in the consciousness of the individual is exemplified by the individual s personality upper left quadrant.
What is occurring in the consciousness of the collective is exemplified by the group culture lower left quadrant.
The outward manifestation of the consciousness of the individual in the form of personal actions and behaviors is exemplified by the individual s character upper right quadrant; and
The outward manifestation of the consciousness of the collective in the form of group actions and behaviors is exemplified by the collective s social structures lower right quadrant.
The internal dimensions are the realms of the mind and its motivations the values, beliefs, and thoughts that comprise the personality of the individual and the values and beliefs that comprise the culture of the collective. This is the realm of consciousness. What is internal cannot be seen or observed; it can only be deduced by observing behaviors and entering into dialogue with people. These are the causal factors in all decision making in all human systems. The external dimensions are the realms of actions and behaviors. Actions and behaviors are driven by the conscious or subconscious motivations of an individual or a group, and their motivations are driven by their perceived needs.
Thus, all values and behaviors are related to needs, and all needs are related...