Building a Values-Driven Organization: A Whole System Approach to Cultural Transformation

Chapter 9: The Framework for Whole-System Change

Overview

The framework for whole-system change can be divided into two phases:

Phase 1: Preparation, and

Phase 2: Implementation.

The preparation phase (Figure 9 1) culminates in the definition of a strategy for the implementation of a whole-system change program and the identification of the objectives and key performance indicators that will be used to measure the success of the program.


Figure 9 1: Whole-system change preparation phase

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