1. Project charter and plan

   • Elements of project charter and plan

• Elements of project charter and plan

Analysis

• Planning tools incl. Gantt chart

Application

• Data- and fact-driven documentation incl.

• spread sheets, presentation

Synthesis

• Charter creation and negotiation, incl. objectives, scope, boundaries, resources, project transition and closure

Analysis

1. Team leadership

Application

• Team initiation; launch elements; purpose, goals, commitment, ground rules, roles and responsibilities, schedules, mgt. support, team empowerment

• Team member selection; appropriate knowledge, skills

• Team stages; stages of team evolution; storming, norming, performing, adjourning, recognition

1. Team dynamics and performance

• Team-building techniques; basic steps in team-building goals, roles and responsibilities

Synthesis

• Team-facilitation techniques; coaching, mentoring and facilitation techniques to guide a team and overcome problems

Application

• Team-performance evaluation; measure progress to goals.

Analysis

• Team tools, for example, nominal group technique, force field analysis

Application

1. Change agent

Application

• Managing change using appropriate techniques

• Organizational roadblocks; overcome structures and cultures that inhibit change

• Negotiation and conflict resolution techniques including brainstorming, consensus finding

• Motivation techniques that support and sustain member participation and commitment

• Effective and appropriate communication techniques to overcome resistance

1. Management and...