Microsoft Outlook 2000 E-mail and Fax Guide

Chapter 18: Finding and Organizing Items and Folders

Overview

In Chapter 12, we got acquainted with Outlook's hierarchy of folders and subfolders. As you receive more and more mail and add more folders to keep track of Outlook items, you'll need the techniques in this chapter to stay organized. We'll look at methods for

  • finding items
  • organizing items with categories, message flags, and the Organize tool
  • creating custom folder views

Finding Items

You don't use e-mail long before the messages start piling up. Either you don't get around to reading them all or you set some aside for later actions. Eventually, you want to find a message you received (or sent) days ago, but you might not remember exactly when.

To locate such an item, you can browse the messages or use the Find tools. The examples in this chapter focus on e-mail messages, but most of these techniques also apply to Contacts and other Outlook items.

Browsing Items

If you know the recipient of the message you're trying to find, the subject, or the date it was sent or received and you know which folder it's in you may be able to find the message fastest simply by looking through the messages in that folder. Click on a column heading to quickly sort the items and make it easy to locate the one you need.

For example, if you're looking for a message sent to Valda Hilley, switch to the Sent Items folder. Normally, this folder is sorted by the date items were sent, with...

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