Microsoft Outlook 2000 E-mail and Fax Guide

The tools for managing addresses have improved in Outlook 2000. Now that users can create distribution lists in the Contacts folders, there's no need for most Corporate or Workgroup users to continue to use a Personal Address Book.
If you are part of an organization with its own e-mail system, you have access to addresses stored for the entire enterprise, or at least your part of it. Lists tied to your organization's mail system whether Microsoft Exchange Server, Microsoft Mail, or some other system are managed by a system administrator.
Other address lists that you may be able to use are maintained on Lightweight Directory Address Protocol (LDAP) servers on the Internet or perhaps even on an LDAP server within your company.
In keeping with the focus of this book, this chapter primarily addresses the skills you need to maintain your address lists and use them to send e-mail. There are many other uses for Contacts, in particular, so be sure to explore the features you find on the Actions menu.
Most of the address lists you encounter are either personal or organizational, either your own set of addresses or the roster of people where you work. Let's take a quick look at the address lists you're likely to encounter.
Keep addresses for people who are not part of your organization in the Contacts folder within your Personal Folders file or Exchange Server mailbox. In addition to e-mail addresses and fax...