Overview

Exchange administrators are those people who create and maintain user mailbox entries, create address list entries for external contacts, set message size limits, set information store limits, establish mailbox ownership, etc. Normally, only one user has access to a mailbox. However, an administrator can set mailbox permissions to allow more than one person to access the information in a mailbox. This is most commonly done to allow administrative assistants to access their managers mailboxes.

Your corporate administrative model has minimal impact on the procedures you use to manage recipients. The same procedures can be used by a centralized administrative group or can be delegated to regional or departmental administrative groups. Since you cannot create an Exchange account for a user unless that user also has a Windows 2000 account, it is quite common for the same person to be responsible for managing both Windows 2000 accounts and Exchange accounts. If different people perform these tasks, then there needs to be some level of coordination.

Windows 2000 and Exchange 2000 support several types of recipients:

• Mailbox-enabled users

• Mail-enabled users

• Mail-enabled contacts

• Mail-enabled groups

• Mail-enabled public folders

A mailbox-enabled user is a Windows 2000 user who has a mailbox in an Exchange message store. A mailbox-enabled user has an e-mail address and both sends and receives e-mail using Exchange.

A mail-enabled user is a Windows 2000 user who does not have an Exchange mailbox but does have an e-mail address. For example, you may have...