TABLE OF CONTENTS 
Defines the quality responsibilities and quality methods and tools to be used.
Plans the whole project.
Lays the foundation for a well-planned and controlled project.
Expands and confirms the existence of a viable business case.
Reassesses the risks facing the project.
Gets all the decision-makers to sign up to the project.
Prepares the next stage plan.
All stakeholders with interest in the project should reach agreement before major expenditure starts on what is to be done and why it is being done.
Takes the quality expectations of the customer, the quality standards of both customer and supplier and the project approach and defines how the quality expected by the customer will be achieved.
To be successful, the project must deliver a quality product, as well as meeting time and cost constraints. The means of achieving quality must be specified before work begins.
Quality work cannot be planned until the quality expectations of the customer are known.
The time and cost of the project will be affected by the amount of quality work that has to be done; therefore, quality planning must be done before a realistic project plan can be produced.
Establish links to any corporate or programme quality assurance function.
Establish what the customer's quality standards are.
Establish what the supplier quality standards are.
Decide if there is a need for an independent quality assurance function...
