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Butterworth-Heinemann is an imprint of Elsevier Science.
Copyright 2003, Hubert K. Rampersad.
All rights reserved.
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Library of Congress Cataloging-in-Publication Data
Rampersad, Hubert K. Total performance scorecard : redefining management to achieve performance with integrity / Hubert K. Rampersad. p. cm. Includes bibliographical references and index.
HD62.15.R3598 2003
658.4'013 dc21
2002043879
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