TABLE OF CONTENTS Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.
Henry Ford
Where there is enjoyment, there is learning, and where fear dominates, learning stops.
Hubert Rampersad
The last phase in the TPS cycle involves reviewing the scorecards, updating them based on changing circumstances; identification of improvement possibilities; and documentation of the lessons learned. These learning aspects in the TPS cycle will be discussed in detail in this chapter. They are related to David Kolb's learning cycle (1984), which is part of the knowledge and learning perspective (see Figure 7.1). I will discuss individual as well as collective learning, and how, based on this, organizational learning capacity can be increased. For this purpose a knowledge management audit is introduced to measure this ability and to develop a sustainable learning organization.
He who learns but does not think, is lost! He who thinks but does not learn is in great danger.
Confucius
Reviewing involves checking what went right or wrong in the previous TPS phases. It is concerned with testing to what extent the formulated objectives have been realized. Depending on possible differences between objectives and results, the execution or the formulation of the scorecards can be adjusted. This last phase in the TPS cycle (see Figure 7.1) is linked to the formulating phase; is done in order to continually align the...
