Competing Globally: Mastering Multicultural Management and Negotiations

How do you respond to a Thai bellboy's wai?
What motivates Thai workers?
What would you do if you disagree with your Thai manager?
Doing business with Thais can be a pleasant experience if you understand their deep culture and understand their verbal and nonverbal communication. Although most Thais look like Chinese, there are unique differences in their values and communication patterns. Through recent history, Thais have never been under the influence of western cultures as others have in Asia. They value and respect the Monarchy system and their kings.
In this chapter, you will test and master your skills in dealing with Thais. You will learn how to approach and deal with the Thais' business environments, and also learn how to conduct phone calls, write to them, and conduct business meetings and presentations. This chapter will also take you through the process of successful negotiating with and persuading your Thai partners. Managing Thai workers can be a frustrating experience if you do not master special skills in doing so. Also included are a few social etiquette tips that will enhance your business success and open the door for you in Thailand with a high wai.
| ___ | 1. Open and direct criticism is always welcomed in Thailand. |
| ___ | 2. Flattery is usually avoided when communicating with Thais. |
| ___ | 3. Generosity is a sign of an important person. |
| ___ | 4. It is bad manners to open a gift in... |