Competing Globally: Mastering Multicultural Management and Negotiations

Enhancing Relationships with Arabs

  1. You are visiting the office of your potential Arab client for the first time. You should:

    1. Bring him a gift from your country.

    2. Wait until your second trip to give a gift.

    3. Give him a gift after he signs the contract.

    4. Send him a gift after you return home.

Arabs don't expect a gift from someone they don't know or have a relationship with. An appropriate time to give a gift would be (b) during the second visit, after a relationship has been established. The most appropriate gift would be something that can be displayed in the office or at home. Do not expect that it will be opened immediately.

  1. During business discussions with an Arab businessman, he admires your Rolex watch. You should:

    1. Take it off and offer it to him.

    2. Offer to give it to him if he speeds up clearing the goods through customs.

    3. Thank him and, in return, admire something else of his.

    4. Bring him a similar one next time.

Arabs will show their eloquence by admiring the color of your tie, the style of your clothes, and the quality of your watch. They don't mean to imply that they would like it, so you should (c) thank them and, in return, admire something of theirs.

A German friend of mine told me the following story. He was once in a meeting with a wealthy Arab businessman and he noticed that the Arab was wearing a $5,000 Rolex watch. He remembered to...

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