Eaches or Pieces Order Fulfillment, Design, and Operations Handbook

Multiple Small-Item or Flatwear SKUs for Customer Orders

A small-item order-fulfillment operation has to pick multiple SKUs for COs, which may be either single COs or COs that are batched or grouped.

Single Customer Orders

If your operation picks multi-line or multiple SKUs as single COs, there is one picker who picks all SKUs for a CO. Pick options are:

  • To pick one CO per trip

  • To pick multiple COs on each trip, and place them into a separated container

  • To pick en masse each SKU for a CO group and sort each piece into a separate container, carton, or tote

The first method has low picker and packer productivity, additional pick cart and tote cost, less than optimum completed CO flow from a pick area to a pack area, increased pickers per aisle with wider pick aisles, no sortation labor, does not require a computer program or advanced pick instruction formats.

The second pick method has one picker with a four-wheel shelf cart pick multiple CO SKUs onto one shelf or into a multiple compartment tote. Depending on volume, a shelf has several totes or a tote is subdivided into smaller compartments. Each shelf, shelf section, tote, or tote compartment has a CO identification. With this order-fulfillment concept, a picker uses a pick and sort instruction format that is a paper pick document, paper self-adhesive labels, pick (sort) to light, or RF device. When a shelf, shelf section, tote, or tote compartment is full or all assigned COs...

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