Overview

No one can ignore the changes that have taken place in the industry since the inception of the personal communications services (PCS). The entire industry has changed, making communications an integral component of our everyday life. What was always considered as frivolous (or for the affluent only) in the past has become commonplace today. One only has to drive down the road and see the other drivers in surrounding cars to recognize that personal communications is a reality.

Moreover, people in all walks of life have accepted the use of personal communications services. Look around to see where the personal communications systems have penetrated. What was once a business service is now an everyday component of students, businesspeople, and regular everyday people. The personal communicator, the wireless telephone, has become an indispensable tool for almost every occupation. The days of having a simple pager are quickly becoming obsolete as the personal communicator becomes more affordable and more competitively priced. Not too long ago, the industry was taken aback by the prospect of everyone having a personal telephone set. Today, this concept is closer to reality than ever before. As a matter of fact, the use of PCS has grown so much that now the vogue issue is to discourage people from using their phones. How often have you sat in a movie theater only to have a phone ring and the owner carry on a lengthy conversation? Restaurants have been inundated with so many complaints from other diners...