New Supervisor Training

The materials included in this workbook can be used for a variety of training needs and time frames. This chapter covers designs suitable for multi-day training sessions.
As noted in Chapter 8, longer learning sessions might raise concerns that participants will be overloaded with information. You can avoid information overload by designing programmes that allow participants to learn efficiently and at their own pace. Our approach in multi-day sessions is to present a significant amount of content by mixing short, to-the-point theories and models with experiential exercises and assessments. That approach keeps participants from feeling like they are drinking from a fire hose of information, and instead produces an enjoyable, fruitful learning experience.
There are important benefits to be gained from extended learning experiences. Although a shorter programme might be seen as part of a typical workday, a longer programme can become a memorable life experience for the participant (especially if held at an offsite venue, and including an overnight stay). A multi-day design provides ample opportunity to create the learning environment (as described in Chapter 4) and to establish participants' roles as learning partners. Discussion during breaks, meals and evening activities often provides valuable opportunities for feedback and additional learning. A different physical environment and a complete break from daily routine help participants focus on learning.
Multi-day sessions are appropriate for group training because the learning environment is enhanced by the input of participants with a variety of backgrounds and experiences. For the multi-day sessions, groups of 12...