The following training instruments and tools are included in this chapter and on the accompanying CD:

• Instrument 11-1: Trainer Competencies. This form helps you establish learning priorities for your own development. It can be used as a self-assessment or to solicit feedback from trainees at the end of a session or some time later.

• Tool 11-1: Trainer's Action Plan for Professional Improvement. Through a step-by-step process, this tool helps trainers turn their self-assessment into a plan for professional improvement.

• Instrument 11-2: Structured Interview Protocol for Assessing the Learning Needs of New Supervisors. When you meet with individuals and groups to assess their learning needs, it is important to operate in an organized way. This is a protocol for conducting such exchanges.

• Instrument 11-3: Self-Assessment for New Supervisors. This instrument can be used as preparation for new supervisor training, to help the trainer get a sense of the common learning interests of trainees. It also can be used in a training module to help trainees focus on learning needs and develop realistic action plans for self-improvement. This instrument is also suitable for a follow-up assessment some time after the new supervisor training to track the payoffs on the investment in training. Finally, trainers may modify this instrument and use it to solicit feedback for training participants from line managers, peers and team members.

• Tool 11-2: New Supervisor's Action Plan for Self-Improvement. This training tool lays out a step-by-step process by which new supervisors...