Communication in Organisations CMIOLP

Berne, E. (1961) Transactional Analysis in Psychotherapy, Grove Press, New York
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Goleman, D. (1998) Working with Emotional Intelligence, Bloomsbury
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Milliken, F., Morrison, E. and Hewlin, P. (2003) An exploratory study of employee silence: issues that employees don't communicate upwards and why. Journal of Management Studies 40(6), 1453 1476
Theobald, T. and Cooper, C. (2004) Shut Up and Listen! Kogan Page
Gratton, L. and Ghoshal, S. (2002) Organisational Dynamics, 31(3), 209 223
Berne, E. (1964) Games People Play, Penguin