Communication in Organisations CMIOLP

References

  1. Berne, E. (1961) Transactional Analysis in Psychotherapy, Grove Press, New York

  2. Ross, R. in Senge et al. (1994) The Fifth Discipline Fieldbook, Nicholas Brearley, p. 242

  3. Goleman, D. (1998) Working with Emotional Intelligence, Bloomsbury

  4. Covey, S. (1989) The Seven Habits of Highly Effective People, Simon & Schuster, p. 270

  5. Drennan, D. (1992) Transforming Company Culture, McGraw-Hill

  6. Milliken, F., Morrison, E. and Hewlin, P. (2003) An exploratory study of employee silence: issues that employees don't communicate upwards and why. Journal of Management Studies 40(6), 1453 1476

  7. Theobald, T. and Cooper, C. (2004) Shut Up and Listen! Kogan Page

  8. Gratton, L. and Ghoshal, S. (2002) Organisational Dynamics, 31(3), 209 223

  9. Berne, E. (1964) Games People Play, Penguin

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