TABLE OF CONTENTS Berne, E. ( 1964) Games People Play, Penguin
Goleman, D. ( 1996) Emotional Intelligence, Bloomsbury
Heyman, R. ( 1997) Why Didn't You Say That in the First Place? Jossey-Bass Publishers
Holtz, S. ( 2004) Corporate Conversations, Amacom
Honey, P. ( 1997) Improve Your People Skills, IPD
Langford-Wood, N. and Salter, B. ( 2002) Critical Corporate Communications, CBI
Ma, D. ( 1998) One Stop Communication, ICSA Publishing
Theobald, T. and Cooper, C. ( 2004) Shut Up and Listen! Kogan Page
Guirdham, M. ( 1999) Communicating Across Cultures, Ichor Business Books
Hind, T. ( 1998) Making Presentations, Dorling Kindersley
The Industrial Society ( June 2000) Team Communications Managing Best Practice Series
Dobson, A. ( 1996) Managing Meetings, How To Books Ltd, Plymbridge
House Hindley, T. ( 1998) Managing Meetings, Dorling Kindersley
http://www.plainenglishcampaign.com This website offers free guidelines on writing in plain English as well as a variety of packs of materials and training.
One of the benefits of membership of the Chartered Management Institute is free and unlimited access to a library containing more than 30 000 books and 40 000 articles. The Institute provides tailored reading lists on any management topic requested. These are usually e-mailed to...
