Configuring Cisco AVVID
Introduces Cisco s converged media services technology, and the hardware and software required to make it work.
TABLE OF CONTENTS Configuring Cisco AVVID
Chapter 8: The Cisco AVVID Fast Track
Introduction
As with any new technology, there are going to be shortfalls. Some of the products will not have all of the features or functions that are currently offered by some of the legacy systems. Some of the products may not scale to all expectations or needs, and information may sometimes be hard to come by. With Cisco s AVVID model, we are seeing some of these expected problems, However, by carefully considering your options and putting together a solid design, an AVVID infrastructure will give you a 100 percent reliable solution with many benefits that are not offered by your current legacy systems. As we reviewed, Cisco has introduced a line of software applications that will help make your call center and employee productivity increase. Cisco has also developed a sound hardware product offering with product enhancements that are being delivered every day. Cisco Systems, Inc. is definitely on their way to changing the way the world does business.
A Hardware Overview
As a review of the AVVID architecture, let s take a look at some of the current hardware offerings and their main features and functionality.
IP Phones
One of the main benefits of an AVVID infrastructure is the flexibility of the solution set. Even down to the handset, Cisco has multiple offerings that the end user can choose from ranging from a low-end lobby handset to an executive level handset with multiple lines and a larger display.
7910 IP Telephony Handset
The entry line to Cisco s IP telephones are...
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