The Program Management Office: Establishing, Managing and Growing the Value of a PMO

THE BASE BUSINESS CASE

The base business case will contain an overview of the current state of project and program management in the organization, the challenges facing the current organization, and the fundamental opportunities that will be addressed by the PMO. It will also document the necessary next steps required to fully plan for the creation and operation of a PMO. The base business case will contain four key sections:

  • Overview of current project organization

  • Key challenges in current project organization

  • PMO opportunities

  • Key actions and accountabilities the PMO transformation mission

The base business case is most practically presented as a single document that contains the sections listed above along with supporting documentation or addenda that further elaborate on findings in the business case. The document is intended to be a management report and should be concise, but still provide enough detail to allow management to understand the key issues and opportunities. Most likely, the document will be paired with a presentation in which one or more key members of the team investigating the establishment of the PMO will be able to more fully comment on the contents of the report. If a presentation is not a practical option, complete supporting documentation such as the PMO opportunity matrix, assessment summaries, and associated documents may be included as appendices to the business case document.

At this stage, a case is being built for authorization to create a complete plan for establishing a...

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