The Program Management Office: Establishing, Managing and Growing the Value of a PMO

Chapter 3: The Detailed Business Case

BUILDING THE DETAILED BUSINESS CASE

With a base understanding of the intended scope of the PMO now documented in the PMO scope statement, the process of developing a detailed business case can begin. A detailed business case should accomplish the following objectives:

  • Present the key project management challenges facing the organization and define how the PMO will address these challenges

  • Document the intended PMO objectives, roles, responsibilities, and structure

  • Provide an implementation plan for the PMO including required resources, time line, and costs for start-up and initial operations

  • Request authorization to proceed with implementation of the PMO

A detailed business case should contain sufficient data to allow management to make an informed decision regarding the benefits of the PMO as well as the ability of the PMO to return value to the organization. It should also demonstrate that a cogent plan exists to implement the PMO. A strong detailed business case also acts as a detailed charter for the PMO team, outlining what is to be delivered and the resources, time line, and the constraints that will govern establishing the PMO. With an approved detailed business case in hand, the work to formally establish the PMO and commence operations can begin.

Inputs to the Detailed Business Case

Before beginning work on the detailed business case document, assemble documentation regarding the key PMO planning work that has been completed to date for use as input...

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