1 Reflect and Review

Now that you have completed your work on Planning Training and Development, let's review the workbook objectives.

You should be better able to:

• describe the importance and benefits of training to you, your workteam and the organization you work for.

  Everyone needs training. As the workbook has shown you, individuals need to be trained to carry out their jobs thoroughly, managers need training to make groups and workteams effective, and the whole organization needs training to produce the kind of skills and expertise required to meet the demands of its business.

  You may want to ask yourself the following questions regarding this comment.

  • To what extent is training my workteam part of my role?

    _________________________________________________

    _________________________________________________

  • How involved should I get in highlighting the benefits of training to individuals, my workteam and my organization?

    _________________________________________________

    _________________________________________________

• use different techniques to collect and analyse information for training needs analysis purposes.

  Within the workbook we have introduced you to a number of techniques that can be used to collect and analyse the type of information you require for this purpose. We introduced you to job analysis techniques using job descriptions, talking to people and observing them. We looked at task analysis, which requires a more detailed study of the knowledge and skill demands of a task. We also studied the use of versatility charts, diff-rating scales and appraisal interviews. This range of techniques will give you a sufficiently broad sample to select from.

  You may now need...