Leanspeak: The Productivity Business Improvement Dictionary

See computer-aided design.
See computer-aided manufacturing.
the process of predicting if and when system saturation will occur. This includes determining maximum user load and throughput, how the work load will evolve, and what the desired performance levels will be. Capacity management involves planning enhancements to the current system and evaluating the design of new systems.
anyone in the lean organization who does not tell and instruct, but who, with discussion and dialogue, challenges others to think, plan, and work more effectively.
often referred to as hoshin kanri (policy management), this give-and-take activity is performed between different levels of the organization to make sure that critical information on goals and objectives as well as feedback is passed back and forth. Catchball is actually a discrete phase of the policy management process in which leaders deploy strategies and budgets to managers throughout the organization, and managers confirm that they understand the leadership s expectations by re-interpreting strategies and budgets and feeding back their understanding often with suggestions for changes to the leaders. Catchball ensures that all levels are aligned in direction, strategy, implementation, assessment, measurement, and resources. An integral part of the business renewal process, it ensures that targets set at a higher level are passed down to the next level to ascertain their feasibility.
a system dynamics tool used to describe and diagram a situation in terms of perspective, time frame, problem behaviors, and policies (choices). It is used to...