TABLE OF CONTENTS In order for maintenance organizations to be effective, certain roles and responsibilities must be defined and assigned. While it is beyond the scope of this material to consider all possibilities, the following are general guidelines that can be used. Although an organization may not use each of the individual job titles listed in this section, each of the task lines must be assigned. Thus, an organization may not specifically have a first-line maintenance foreman or supervisor who has a responsibility for each individual line item. Nevertheless, the line-item task descriptions are essential if maintenance is to be managed and, ultimately, the company's assets cared for.
The following tasks are typically the responsibility of the first-line (or front-line) maintenance foremen, supervisors, or coaches:
Directs the maintenance work force and provides on-site expertise.
When maintenance craft workers are working on an assignment and have questions or need clarification about how to perform a task, the first-line maintenance foremen, supervisors, or coaches should be able to provide the guidance. They are also responsible for making individual job assignments and tracking the progress of individual craft assignments.
Insures that work is accomplished in a safe and efficient manner.
The first-line maintenance foremen, supervisors, or coaches are also responsible for seeing that each craft worker for whom they have responsibility works safely and is provided the information, tools, and direction to work efficiently.
Reviews work planning and scheduling with the planner.
The first-line maintenance foremen, supervisors,...
