TABLE OF CONTENTS As a minimum, most people who are remote workers will need the technology required to communicate effectively with their organization and the clients. This will typically be a combination of a PC and telecommunications: a mobile telephone, a communications line and a computer with a printer. There may also be a requirement for more specialist equipment relating to the job they do, for example maintenance equipment, credit card readers and so forth. All this will need to be implemented in such a way that the remote worker is able to operate at least as effectively as one who is office-based.
This chapter considers the support, maintenance, security and procedures that need to be considered when providing technology for remote use.
The most likely piece of equipment is the personal computer. This may be a fixed unit or a portable device. Whatever it is, it will need to be installed, set up and connected to the power supply, communications and so forth.
The specifications for such machines change very frequently ex Microsoft co-founder Moore's law, which states that the performance doubles and the price of a personal computer halves every 18 months, still holds good.
