TABLE OF CONTENTS The goal of this book is to help network administrators and help desks configure, manage, and support users of Microsoft Office Outlook 2003. One of the issues that makes any version of Outlook difficult to manage, compared with other Office applications, is that it stores data and settings in many different locations. Most Outlook settings are stored in the Windows registry or in the user s Windows profile folders. However, some settings are stored in the user s default information store, which normally will be either an Exchange mailbox or a Personal Folders .pst file. In this chapter, you ll learn the following:
Where Outlook stores its data and settings
How to use three tools that can help you explore Outlook s inner workings
What impact Windows roaming profiles may have on an Outlook installation
One of Outlook s claims to fame is that it can operate as a universal inbox, making connections to many different types of e-mail servers while presenting all the information in a unified interface. Outlook 2003 ships with support for these mail accounts:
Microsoft Exchange Server
POP3
IMAP4
HTTP (Hotmail or Microsoft Network only)
| Note | While all Hotmail accounts were supported when Outlook 2003 was released, today only paid Hotmail accounts can be viewed in Outlook. Free Hotmail accounts are accessible only through a Web browser. |
Outlook users can also connect to Windows SharePoint Services (WSS) contacts and events lists. Furthermore, Microsoft provides downloadable components to...
