Configuring Microsoft Outlook 2003

Chapter 8: Special Configuration Scenarios

Overview

The previous chapters have discussed the basics of how to configure Outlook options as part of a new installation or with a post-setup update using the Custom Maintenance Wizard (CMW) or Group Policy Objects (GPOs) and how to change certain Outlook settings, especially mail profiles. In many cases, though, you need to get beyond the basics to deal with a configuration scenario that has special requirements.

Also, your work as an administrator doesn t stop once the deployment is complete and the users are up and running with Outlook 2003. Supporting Outlook with service packs and hotfixes is just as crucial as a good initial deployment. This chapter also covers special tasks that you, as an administrator, need to keep up regularly.

We will go into more detail about the following configuration scenarios:

  • Deploying on a terminal server

  • Moving a user to a new machine

  • Managing multilanguage installations

  • Upgrading from Outlook 2000 or 2002

  • Deploying hotfixes and service packs

8.1 Deploying on Terminal Server

The combination of Office 2003 and Windows Server 2003 Terminal Server has made Terminal Server installations easier than ever. The installation process and the ability to update the configuration after installation don t differ much from a normal Office or Outlook installation. While this section focuses on Windows Server 2003, it also largely applies to other terminal server environments, such as Citrix.

8.1.1 Benefits of Office on a terminal server

The key benefit of deploying Office on a terminal server is that...

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