Configuring Microsoft Outlook 2003

Chapter 5: Exchange Account Configuration

Overview

Microsoft Outlook was designed with an architecture that allows it to handle many different types of mail accounts. However, most frequently in enterprise deployments, you ll find it used as the client for Microsoft Exchange Server. In fact, purchasing a client-access license for Microsoft Exchange 2003 or Microsoft Small Business Server (SBS) 2003, which includes Exchange, gives an organization the right to install Outlook 2003 as the client software.

Every version of Outlook has made improvements in its Exchange connectivity, and Outlook 2003 is no exception. One of the goals of this chapter is to sort out the different connectivity options, then help you achieve the optimal configuration for the one you choose. In this chapter you ll learn the following:

  • The benefits of two new connectivity methods Cached Exchange mode and remote procedure call (RPC) over HTTP

  • Which connectivity method is best for which type of Exchange user How to configure Cached Exchange mode and RPC over HTTP

  • Why the Offline Address Book (OAB) might sometimes take longer than users expect to show updated and new addresses

  • How to update Exchange accounts to point to a new server

Chapter 3 showed you how to use the tools in the Office Resource Kit (ORK) to create and modify Outlook mail profiles that include an Exchange account. This chapter reviews and builds on those settings.

5.1 Choosing Your Exchange Connectivity

If Exchange is your organization s mail server, part of your Outlook 2003 deployment planning and ongoing user support...

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