Introducing Management: A Development Guide, Third Edition

Section 3: People and Performance

Chapter List

Chapter 12: Managing teams
Chapter 13: Improving performance
Chapter 14: Discipline and grievance
Chapter 15: Managing change
Chapter 16: Solving problems and making decisions
Chapter 17: Recruiting to the team
Resource bank

Part Overview

  • What makes an effective team?

  • How do I build a team?

  • How do I effectively review the performance of a team?

  • What are the processes involved in training and development?

  • How do I manage under-performance?

  • What makes change successful?

  • How should I solve problems?

  • How do I make decisions?

  • How do I select the right person?

Overview

Chapter Objectives

  • What makes an effective team?

  • How do I build a team?

Most people, when asked to think of a team, will typically come up with an example from sport a football team, perhaps, or cricket or hockey. It may not be famous, it may not be playing very well, but, in their minds, it is still a team. Ask them for an explanation of what makes that group of sports people a team though and they will find the question a lot more difficult to answer. So that is where we shall start.

What is a team?

Workplaces are full of teams, so what makes some teams effective whilst others are not?

In effective teams members:

  • Share a common purpose

  • Are interdependent

  • Respect each other

  • Are selected

  • Have commitment.

All the members of a team should have a common purpose they should be working towards common objectives. The individuals in a team that...

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