Introducing Management: A Development Guide, Third Edition

Section 4: Effective Resource Management

Chapter List

Chapter 18: Managing and controlling costs and resources
Chapter 19: Changing inputs into outputs
Chapter 20: Information management
Chapter 21: Financial information and management control
Chapter 22: Preparing and using budgets
Resource bank

Part Overview

  • What are the best ways of controlling costs?

  • How do I get the best from my resources?

  • How are inputs transformed into outputs?

  • What management information do I need?

  • How should I store and record information so that it is readily accessible?

  • What financial information do I need?

  • How can I use the budget process to monitor performance?

Overview

Chapter Objectives

  • What are the best ways of controlling costs?

  • How do I get the best from my resources?

Monitoring and controlling costs and getting the best from your resources are a key task for you as a manager. Managing costs and resources is a six-stage process:

  • Knowing what you want to achieve

  • Identifying the quality and quantity of inputs needed to achieve it

  • Setting standards for measurement

  • Monitoring performance against them

  • Taking corrective action if necessary

  • Comparing results with plans.

This chapter will provide a brief explanation of each of these six stages, describing in more detail some techniques that are specific to controlling costs and resources. We will also consider inventory/ stock as a resource and some of the associated quality issues.

The control process

Knowing what you want to achieve

We have already stressed that effective control depends on being able to compare actual performance with plans expressed in quantified terms.

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