Introducing Management: A Development Guide, Third Edition

What are the best ways of controlling costs?
How do I get the best from my resources?
How are inputs transformed into outputs?
What management information do I need?
How should I store and record information so that it is readily accessible?
What financial information do I need?
How can I use the budget process to monitor performance?
Chapter Objectives
What are the best ways of controlling costs?
How do I get the best from my resources?
Monitoring and controlling costs and getting the best from your resources are a key task for you as a manager. Managing costs and resources is a six-stage process:
Knowing what you want to achieve
Identifying the quality and quantity of inputs needed to achieve it
Setting standards for measurement
Monitoring performance against them
Taking corrective action if necessary
Comparing results with plans.
This chapter will provide a brief explanation of each of these six stages, describing in more detail some techniques that are specific to controlling costs and resources. We will also consider inventory/ stock as a resource and some of the associated quality issues.
We have already stressed that effective control depends on being able to compare actual performance with plans expressed in quantified terms.