Introducing Management: A Development Guide, Third Edition
Ideal for both new and existing managers, this comprehensive text incorporates the latest innovations in management thinking and reflects the changes within the management standards.
TABLE OF CONTENTS Introducing Management: A Development Guide, Third Edition
Section 5: Focusing on Results
Chapter List
- Chapter 23: Planning, organizing and controlling work
- Chapter 24: Meeting customer needs
- Chapter 25: Managing the work environment
- Chapter 26: Continuous improvement
- Resource bank
Part Overview
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Who monitors results?
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Who controls results?
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Are customers important?
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How can I improve the layout of the workplace?
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What are my responsibilities in maintaining a healthy and safe environment?
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How can I contribute to continuous improvement?
Copyright Kate Williams 2006 under license agreement with Books24x7
