Introducing Management: A Development Guide, Third Edition

How can I develop as a professional manager?
In what ways can I improve my communica tion skills?
How can I communicate more effectively at work?
What is the difference between a manager and a leader?
How do I get the best out of my staff?
What is motivation?
Why is motivation so important?
What motivates people?
How do I manage conflict?
Chapter Objectives
How can I develop as a professional manager?
Personal and professional development is a journey, not a destination!
The overall focus of this book, as shown in Section 1, is about the role of the manager from, for example, making the best use of resources, motivating the team, managing projects to focusing on customers. However, the starting point of that role is developing self-awareness of your own strengths and challenges as an individual and as a manager. For example, how do you reflect on your experience, how do you cope with stress and how do you achieve a balance in your work and life?
This chapter examines the skills you need to manage yourself, developing as a professional benefiting not only yourself, but also your team.
How can you manage, motivate and inspire others if you are not aware of your own values and behaviours?
Organizations are...