IT Manager's Handbook: Getting Your New Job Done

IT Manager's Handbook - Getting Your New Job Done

Getting Your New Job Done

Bill Holtsnider
Brian D. Jaffe
MORGAN KAUFMANN PUBLISHERSAN IMPRINT OF ACADEMIC PRESSA Hacourt Science and Technology Company
San Francisco San Diego New York Boston London Sydney Tokyo

Acquisitions Editor: Jennifer Mann

Publishing Services Manager: Scott Norton

Production Editor: Howard Severson

Production Assistant: Mei Levenson

Assistant Acquisitions Editor: Karyn Johnson

Cover Design: Ross Carron Design

Cover Image: Ken Tannenbaum/Imagebank

Text Design and Composition: Rebecca Evans & Associates

Copyeditor: Ken DellaPenta

Proofreader: Jennifer McClain

Indexer: Steve Rath

Printer: Courier Corporation

Designations used by companies to distinguish their products are often claimed as trademarks or registered trademarks. In all instances where Morgan Kaufmann Publishers is aware of a claim, the product names appear in initial capital or all capital letters. Readers, however, should contact the appropriate companies for more complete information regarding trademarks and registration.

ACADEMIC PRESS
A Harcourt Science and Technology Company
525 B Street, Suite 1900, San Diego, CA 92101-4495, USA
http://www.academicpress.com

Academic Press
Harcourt Place, 32 Jamestown Road,London, NW1 7BY, United Kingdom
http://www.academicpress.com

Morgan Kaufmann Publishers
340 Pine Street, Sixth Floor,
San Francisco, CA 94104-3205, USA
http://www.mkp.com

Copyright 2001 by Bill Holtsnider and Brian D. Jaffe

All rights reserved

Printed in the United States of America

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No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical,...

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