IT Manager's Handbook: Getting Your New Job Done
This is a how to be an IT manager book, and it covers every area possible and then some.
TABLE OF CONTENTS IT Manager's Handbook: Getting Your New Job Done
Chapter 3: Managing Your IT Team
What You Will Learn
- How to keep your employees focused on the right tasks
- Ways to help your employees avoid burnout
- How to know when your employees need training
- How to conduct meaningful and effective performance reviews
- How to develop an effective IT strategy
- How to keep your IT department central to the company's operations
Introduction
Even with the advanced functionality available in today's hardware and software, it still comes down to the human factor that is the biggest influence on how effectively technology is put to use in your environment. These people are your staff. They are the ones who will select, implement, configure, monitor, and manage the technology. The technology products in your environment behave in a fairly predictable manner, but people don't. Managing a staff is an art, not a science. Become good at it, and it becomes your most valuable skill, and your staff becomes the most valued part of IT in your organization. Fail to master it, and you'll see every one of your department's goals and objectives become an uphill battle.
3.1 Tasks: How Do I Keep My Employees Focused on the Right Ones?
IT Managers must clearly set priorities, explain the company mission, and communicate often with their team.
Priorities
One of the most important, but often unnoticed, functions of a manager is to set priorities, such as allocating staffing and funding to various projects. Employees who spend months at a time working on a project often wonder what exactly it is that...
Copyright Bill Holtsnider and Brian D. Jaffe 2001 under license agreement with Books24x7
