TABLE OF CONTENTS As well as sorting out the key project activities and overall schedule, you need to establish exactly who is responsible for what. Whether you do this during the stage of planning the activities, or afterwards, will depend on the particular situation. However, whenever you do it, remember that if your team is to feel empowered, every member must have an established responsibility within the project.
Going back to Stella and the health club, for example, she would be making a big mistake if she thought she could manage all the key activities herself. In one of the initial team meetings it needs to be agreed exactly who will take responsibility for organizing the customer survey, who will take responsibility for sorting out the refurbishment of the cafe and reception area, and so on. In this particular example, the ideal time to do this may have been after the team had drawn up the logic diagram but before they started on the critical path diagram. However, this may not always be the case.
Giving people new responsibilities not only means empowering them; it also means identifying what new skills they need to acquire. If they require further training, this may have the knock-on effect of an additional cost.
You will also need to consider the effects of the change not only on each member of your team, but also on the people outside your team that is, the ripple ...
