Human Performance Improvement: Building Practitioner Competence
Improve your bottom-line results with this handy reference guide that provides the tools and techniques fundamental to the practice of HPI and carrying out your own plan.
TABLE OF CONTENTS Human Performance Improvement: Building Practitioner Competence
Interpersonal Relationship Skills
Recommended Readings
These readings were selected for their appropriateness to the Human Performance Improvement field. This list is not intended to be comprehensive, nor is it intended to endorse or exclude any particular book.
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Human Relations and Your Career
Johnson, David W., Englewood Cliffs, N.J.: Prentice-Hall, 1978
ISBN: 013446253X -
People Styles at Work: Making Bad Relationships Good, and Good Relationships Better
Bolton, Robert & Bolton, Dorothy G., New York, NY:
AMACOM, 1996
ISBN: 0814477232 -
Interpersonal Skills at Work, 2nd Edition
Guirdham, Maureen Englewood Cliffs, NJ: Prentice Hall, 1995.
ISBN: 0131495356 -
Self-Help Stuff That Works: How to Become More Effective with Your Actions and Feel Good More Often
Khan, Adam, & Evans, J. Classy, Bellevue, WA: YouMe Works, 1999
ISBN: 0962465674
Workshops
These workshops were selected for their content and appropriateness for the Human Performance Improvement field. This list is not intended to be comprehensive, nor is it intended to endorse or exclude any particular workshop.
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Interpersonal Communications at Work
The Management Center, St. Thomas Graduate School of Business
Length: 1 day Cost: $325
Location: Minneapolis, MN
Mail #MPL 166
1000 LaSalle Ave.
Minneapolis, MN 55403
Telephone: (800) 328-6819
Website: www.gsb.stthomas.edu/mgmtctr/ -
Communication and Interpersonal Skills
Length: 3 days Cost: $1,425
Location: Various; Contact Vendor
American Management Association Extension Institute
P.O. Box 1026
Saranac Lake, NY 12983-9957
Telephone: (800) 262-9699 or (518) 891-1500
E-mail:
Website: www.amanet.org -
Improving Your Managerial Effectiveness
Length: 4 days Cost: $1,795
Location: Minneapolis, MN
American Management Association Extension Institute
P.O. Box 1026
Saranac Lake, NY 12983-9957
Telephone:...
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