Benchmarking Best Practices in Maintenance Management

The goals and objectives of the maintenance organization determine the type of maintenance organization that is established. If the goals and objectives are progressive and the maintenance organization is recognized as a contributor to the corporate bottom line, variations on some of the more conventional organizational structures can be used.
The typical goals and objectives for a maintenance organization (see Figure 3-1) are as follows:

Maximize production at the lowest cost, the highest quality, and within the optimum safety standards. This statement is very broad, yet maintenance must have a proactive vision to help focus its activities. The statement should be tied to any corporate objectives. It can be broken down into smaller components.
Maintaining existing equipment and facilities
This activity is the primary reason for the existence of the maintenance organization. The organization gains no advantage from owning equipment or facilities unless they are operating or functional. This component is the keep-it-running charter of maintenance.
Equipment and facilities inspections and services
These programs are generally referred to as preventive and predictive maintenance. This activity increases the availability of the equipment and facilities by reducing the number of unexpected breakdown or service interruptions.
Equipment installations or alterations
Generally, installing and altering equipment are not the charge of the maintenance organization; they are usually performed by outside contract personnel. However, maintenance must still maintain the equipment, so they should be involved in any equipment installations or alterations.
Reducing...