Six Sigma Deployment
Offering a chronology of events from the origin of Six Sigma to the present, this unique book introduces the currently popular breakthrough strategy and explains how this compares to the original methodology.
TABLE OF CONTENTS Six Sigma Deployment
Appendix A: The History of Six Sigma
Since its innovation by the late Bill Smith of Motorola (Schaumburg, IL), Six Sigma concepts have been widely utilized in world industry. Bill doubtless never dreamed that one day his idea of measuring products and services would become an industry in itself. He would be proud of the recognition his breakthrough is receiving, but, at the same time, he would be amazed to know how the scope of Six Sigma has changed over time.
What Is Six Sigma?
Since 1988, we have understood and trained others in Six Sigma methodologies. Six Sigma is a measure of the goodness of products and services, a philosophy, and a process. Higher sigma rankings mean better quality of a product or service, and lower sigma means poorer quality. Six Sigma initiative includes methodology steps as well as related methods and tools. Essential aspects are aggressive goal setting, graphical representation of performance against goals, effective quality management reviews, executive management expectations, standardized measurement systems, and inspiring leadership.
We wanted to learn about the current direction of the Six Sigma industry, so we ordered several Six Sigma books, attended a quality exposition to see various Six Sigma booths, encountered consultants, and collected various materials. We also learned that many of the publicized Six Sigma books are merely a collection of many quality tools that have been in existence for several generations. These quality tools are now considered tools of Six Sigma methodologies. Six Sigma is more than just the collection of tools. However, one must realize...
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