From Six Sigma Deployment


Six Sigma, a customer-oriented methodology to maximize an organization's profitability while producing the highest quality product, consists of two key components: methodology and measurements. Methodology is customer-centric and focuses on improving processes to achieve desired results. Measurements are in place to ensure that the methodology works easier said than done! In the current Six Sigma environment, methodology has become a project-based institutionalization of process improvement. Considering the successes and failures of well-known corporations, it is clear that leadership, goal setting, and measurement are the key factors that make Six Sigma work. Leadership emphasizes the cultural aspects of the methodology, goal setting lays the groundwork for aggressive improvement, and measurement is a verification of the improvement.

To ensure that desired improvements are achieved, measurements for profitability, quality, timeliness, cost, and customer satisfaction must be in place. The first step in implementing Six Sigma is to assess the state of the business (methods, material, machines, and employees), to identify strengths and opportunities, and to establish a baseline for key measurements. For areas with opportunity for improvement, establish improvement objectives prior to implementation of Six Sigma methodology.

The first challenge of the process is to identify the aspects of the business that should be measured. What is the simplest way to determine important aspects? Ask why. If the quality of a product or service is important, ask why quality is important to the company. The following questions may help your company to explore and identify desired measurements:

  • Business objectives. Why is a...

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Project Management Services
Project management services specialize in planning, coordinating, and executing projects according to requirements and constraints. They perform some or all of the activities related to project work, from conceptualization to completion. Emphasis is placed on creating and maintaining project milestones and the project schedule.
Business Process Management Software (BPM)
Business process management (BPM) software enables companies to map, model and improve business processes across the organization. Companies use BPM software to define business rules, model current processes, and identify areas for improvement.
Trending and Historian Software
Trending and historian software is used to record trends and historical information about industrial processes for future reference.
Supplier Relationship Management Software (SRM)
Supplier relationship management (SRM) software enables businesses to manage the relationship between buyers and suppliers. SRM software can be integrated into an enterprise resource planning (ERP) system.
Business Consulting Services
Business consulting services include high-level business endeavors such as strategic planning, market positioning consulting, business plan development, enterprise architecture, and information infrastructure planning and development.

Topics of Interest

Overview Six Sigma deployment requires training the organization and committing to organizational excellence in order to achieve world-class performance and bottom-line profitability. Implementation...

Overview There are extensive numbers of textbooks and articles available on Six Sigma. This book is certainly not another textbook on Six Sigma, but rather a book which demonstrates how Six Sigma...

Chapter List Chapter 1:Introduction to Six Sigma Chapter 2:Foundations of the Six Sigma Management System Chapter 3:The Leadership Modes Chapter 4:Insights into Six Sigma Leadership Chapter 5:...

Why Six Sigma and Not Five or Seven Sigma? Based on world-class process performance and statistical analysis of real-world processes, the Six Sigma quality levels relate better to customer...

Introduction The Six Sigma system for quality improvement in products, services, and processes is a business-based system of using statistical analysis and customer-focused methods. It has been...

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