1 ILM Super Series Study Links

This workbook addresses the issues of Managing Change. Should you wish to extend your study to other Super Series workbooks covering related or different subject areas, you will find a comprehensive list at the back of this book.

2 Links to ILM Qualifications

This workbook relates to the following learning outcomes in segments from the ILM Level 3 Introductory Certificate in First Line Management and the Level 3 Certificate in First Line Management.

• C4.1 Continuous improvement

  1. Understand techniques for continuous improvement

  1. Understand methods of evaluating continuous improvement activities

• C4.2 Planning change

  1. Identify reasons which prompt change

  2. Identify and plan activities to achieve change

  3. Identify and plan resource implications

  4. Identify and plan timescale to achieve objectives

  5. Plan communication and involvement to facilitate effective change

• C4.4 Implementing change

  1. Implement or co-ordinate planned change as appropriate

  2. Identify ways to monitor and control change against plan

  3. Revise, plan and reschedule change as appropriate to ensure objectives are met

• C4.6 Managing the consequences of change

  1. Understand the consequences for the organization of change, or maintaining the status quo

  2. Appreciate the ripple effects of change throughout an organization

  3. Identify the human and financial implications for the organization, teams and individuals

3 Links to S/NVQs in Management

This workbook relates to the following elements of the Management Standards which are used in S/NVQs in Management, as well as a range of other S/NVQs.

A1.1 Maintain activities to meet requirements

A1.3 Make recommendations for improvements in work activities

B1.1 Make recommendations...