Advanced Quality Planning: A Commonsense Guide to AQP and APQP
This guide clearly explains the AQP process and how to situate development in the structure of planning strategies.
TABLE OF CONTENTS Advanced Quality Planning: A Commonsense Guide to AQP and APQP
Chapter 3: Team Building
Teams are becoming an accepted way of operating. As a company seeks to make any kind of improvement or start a quality initiative, including advanced quality procedures, team building becomes a requirement. A company, whether an original equipment manufacturer (OEM) or a supplier, is expected to initiate and develop internal cross-functional and multi-disciplinary teams for launches of new or changed products. The newly formed team is expected to use quality planning techniques, and is to be proactive throughout the development and launch of products. Pro-activity is mandatory, rather than waiting to "fix" things after the fact.
A cross-functional team should usually include design, manufacturing, and quality engineers, production, purchasing, and other personnel. Suppliers are urged to include their customer's purchasing, quality, and product engineering personnel on their quality planning teams.
The Issue of Culture and Teams
In the past, most organizations dealt with problems as they occurred. Today, however, intensified competition requires us to move faster. Organizations must recognize that their internal structure may have to change to facilitate new learning, as well as new technologies and even new processes.
By definition, organizational culture is the set of values, often taken for granted, that help people in an organization understand which actions are considered acceptable and which are considered unacceptable. Values, on the other hand, are often communicated through symbolic means.
One of the derivatives of culture change is the way an organization deals with teams and their effectiveness. To be sure, a team must be empowered (given authority and...
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