Process Improvement with CMMI v1.2 and ISO Standards

Appendix D: ISO 9001:2000 to CMMI v1.2 Map

Table D.1: ISO 9001:2000 Section 4, Quality Management System

Section

ISO 9001:2000 Requirement Keywords

CMMI PAs

CMMI Practices

Confidence

Comment

4

Quality management system

4.1

General requirements

Establish QMS

All PAs

GP 2.1

100

OPD

SP 1.1

100

OPD

SP 1.2

100

OPD

SP 1.3

100

OPF

SP 3.1

100

OPF

SP 3.2

100

OPF

SP 3.3

100

OPF

SP 3.4

100

Identify processes

OPD

SP 1.1

100

Determine sequence

OPD

SP 1.1

100

Effective operation

OID

SP 2.1

30

OPF

SP 3.3

30

Resources

All PAs

GP 2.3

100

Monitor processes

All PAs

GP 2.8

100

All PAs

GP 2.9

100

Implement actions

OPF

SP 2.1

100

OPF

SP 2.2

100

Manage using ISO standard

All PAs

GP 2.1

60

Organizational policies must address ISO 9001

Control outsourced processes

SAM

SP 1.3

100

SAM

SP 2.1

100

SAM

SP 2.2

100

Outsourced process control in QMS

SAM

GP 2.2

100

SAM

SP 1.3

100

SAM

SP 2.2

100

SAM

SP 2.3

100

4.2

Documentation requirements

4.2.1

General

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