Solutions in this chapter:

• Understanding the Symantec System Center

• Implementing the Symantec System Center

• The Symantec System Discovery Process

• Introducing Alert Management System ²

• Implementing AMS ²

• Configuring AMS ² Alerts

• Managing Configured Alerts

• NAVCE Notification Methods Not Requiring AMS ²

• Summary

• Solutions Fast Track

• Frequently Asked Questions

Introduction

In this chapter, we ll explore two components that make the overall Norton AntiVirus Corporate Edition (NAVCE) product such a successful tool in the fight against computer viruses: the Symantec System Center (SSC) and the Alert Management System ² (AMS ²).

First, we ll learn about the SSC: what the SSC is, how it fits into your anti-virus strategy, its minimum system requirements, and what configuration is recommended to receive the best performance. Afterward, we ll explore the various features of the SSC and how you can use them to manage NAVCE clients and servers in your enterprise. Then, we ll introduce add-ons to the SSC, and explain how they can enhance your management capabilities even further.

Following that, you will learn how to install the SSC and its add-ons. The services that the SSC requires to function will be explained, and you will be guided through troubleshooting SSC operation, including how to uninstall the SSC and its add-ons, if necessary.

From there, we will examine the discovery process the SSC uses to find manageable resources. You will learn about the different types of discovery the SSC has available, how to configure them, and the network bandwidth that the SSC will utilize.